EXCEPTIONS
Exceptions queue
5 open exceptions flagged by the agents and waiting on a human decision.
2High2Medium1Low
Missing HS code · line 3
HS codes are present for lines 1–2 but commercial invoice line 3 (insulated cable assemblies) has no classification code.
Suggested action
Request HS code for line 3 from shipper before customs filing.
Declared weight inconsistent with pieces
Declared gross weight 18,250 kg across 420 pieces implies 43.5 kg/unit for flat-pack furniture — flagged as a likely keying error or unit mix-up.
Suggested action
Confirm gross vs net weight with origin; re-key if entered in pounds.
Consignee name mismatch
Bill of lading consignee 'FreshHarbor Imports' does not match the booking party 'FreshHarbor Imports LLC' on the commercial invoice.
Suggested action
Verify legal entity name; align BOL and invoice before release.
High declared value · review threshold
Declared value $305,000 exceeds the $250,000 review threshold for air freight under standard cargo insurance terms.
Suggested action
Confirm insurance coverage and route for manager sign-off.
Low-confidence field · incoterm
Incoterm read as 'DDP' with confidence 0.61 — the source packing list is faint in the terms box.
Suggested action
Spot-check the incoterm against the booking confirmation.